Crisis HVAC Services
Used for repair, replacement, and installation of AC/ heating units. Our focus is on safety and preventing health risks during extreme weather.
Services include:
- HVAC inspections
- Repairs or replacements
- Energy-efficient system installs
Why it Matters
East Baton Rouge has 450,000+ residents; approximately 20% live in poverty. Summer highs reach 91°F+, with heat indexes over 105°F. Vulnerable residents are at risk without a working air conditioner/heating unit.
Community Impact in 2024:
- 10,000+ applications processed
- 7,742+ households received bill support
Eligibility and How to Apply
Applicants must be a resident of East Baton Rouge Parish and be at 60% of the State Median income.
Apply by:
- Walk into the main office at 4523 Plank Road, Baton Rouge, LA 70805, or one of six community centers (Newman, Butler, Kelly, MLK, Cheneyville Center, Zachary Men’s Club)
- Online application
Program Partners
Funded through: Louisiana Housing Corporation.
Administered by: Office of Social Services, City of Baton Rouge/ East Baton Rouge Parish.
About LIHEAP
Federally funded program to help low-income households with home energy costs. Locally operated by the Office of Social Services, funded through LHC.
Two types of assistance:
- Regular – Helps with electric/gas bills
- Crisis – For emergencies, including broken HVAC systems
LIHEAP Income Guidelines
| Household Size | Annual Household Income |
| 1 | $29,889 |
| 2 | $39,086 |
| 3 | $48,283 |
| 4 | $57,480 |
| 5 | $66,676 |
| 6 | $75,873 |
| 7 | $77,598 |
| 8 | $79,322 |
| 9 | $81,046 |
| 10 | $82,771 |